Fast forward eight years, and I still take great satisfaction knowing that G-Factor Gaming is alive and well, bringing joy to both children and parents.  The concept was extraordinary and high-tech, and the kids loved it! However, the true magic of the business was the customer service and the entertainment value we provided.

I learned early in life that humans will always be intrigued by new shiny objects, but when the lack of service overshadows the shine, the shiny object quickly diminishes.

As time passed, my concept caught the attention of competitors.  Within a year of launching my game truck business, Others saw what I saw and attempted to duplicate what I had tapped into, flooding the market with five new game truck companies. Each one brought a new spin and variation to my business, attempting to slice into my created pie. Initially, I felt threatened by this competition; But I had a secret weapon.

Having invested time and money into building this fantastic modern shiny high-tech object, I invested even more time and effort into my clientele.  Something all of my competitors failed to tap into. At first, the competition was able to carve out a slice of my pie with their interpretation of my business.  However, it wasn't about the equipment or how cool and shiny their game truck was. This business was about entertainment and customer satisfaction. Period!

Four years after my initial launch, the competition had eliminated itself from the marketplace. With their lack of understanding that customer service and satisfaction were the keys to this business,  they found themselves out of business, and once again, and to this day, my game truck company is the only game in town.

Pun intended.